Terms & Conditions
Please review the key terms governing storage with Store & Go
Insurance
Store & Go does not provide insurance for any goods stored within its units. The Customer is solely responsible for obtaining proper insurance coverage for the full replacement value of their goods against all risks, including but not limited to theft, damage, fire, floods, leakage, and other insurable perils. All goods are stored entirely at the Customer's sole risk and responsibility in all respects.
Store & Go confirms that the building is covered by comprehensive insurance, which includes Fire & Perils, Public Liability, Machinery Breakdown, All Risks, and Political Violence & Terrorism. The Tenant is advised, however, that Store & Go's insurance does not extend to cover the Tenant's personal property, business assets, or personal liabilities.
- ✓ Customer arranges own cover
- ✓ Goods stored at customer’s risk
- ✓ Building cover does not include tenant property
Fees and Refunds
The Storage Fee is payable in advance, no later than 12 hours before the scheduled move-in date, upon execution of the Storage agreement. On the Effective Date, customers requiring 50 square metres and above are also required to pay a refundable security deposit upon signing the storage agreement. The storage of Prohibited Items is strictly not permitted under any circumstances.
In the event that the storage agreement is terminated prior to the actual move-in date, Store & Go will refund all monies paid by the Client, less a deduction equivalent to 5% of the total amount paid to cover administrative and processing costs.
- ✓ Fees paid in advance
- ✓ Deposit applies from 50 sqm
- ✓ 5% admin deduction on pre-move-in cancellation
Default and Lien
If the Customer fails to pay any monies owed to the Company, or fails to comply with any obligation under the storage agreement within the agreed timelines, the Customer shall be deemed to have committed a material breach of this Agreement. Upon default, and following seven (7) calendar days' written notice to the Customer, the Company may terminate the storage agreement and exercise its rights without prejudice to any other remedies available to it.
These rights include re-entry into the unit and the removal and sale of goods in accordance with the Disposal of Uncollected Goods Act (Cap 38), Laws of Kenya. The Company may also remove goods to an alternative storage location without incurring liability for any loss or damage arising from such removal, and may charge the Customer all associated costs of removal and storage.
Where goods are sold, the proceeds will be applied to defray outstanding expenses and any sums owed to the Company, with any remaining balance refunded to the Customer. Should the Customer be unreachable or fail to collect the balance within 3 months, the Company reserves the right to apply such balance toward outstanding storage charges or other amounts due under the storage agreement.
From the date of default until it is fully remedied, the Customer shall pay the Company interest on all monies outstanding at a rate of 5% per day. The Customer further agrees that all goods stored in the unit serve as security for the Company's right to receive payment for storage charges, fees, and any other amounts owed. Access to stored goods may be denied until full payment is made, and the Customer acknowledges that this security interest may ultimately result in the loss of ownership of the goods held in the unit.
- ✓ 7-day written notice applies
- ✓ Goods may be removed or sold
- ✓ Outstanding amounts attract 5% daily interest